Privacy Statement

1. What Information Do We Collect?

We may collect the following personal information:

  • Name
  • Email address
  • Phone number
  • Billing or shipping address
  • Other details relevant to your booking or inquiry

2. When Do We Collect Information?

We collect personal data when you:

  • Make a booking on our website
  • Fill out a form
  • Contact us via email or phone
  • Use our services

3. How Do We Use Your Information?

Your information may be used to:

  • Process and manage your bookings
  • Respond to customer service inquiries
  • Improve our website and customer experience
  • Send booking confirmations and updates

4. How Do We Protect Your Data?

We use a variety of security measures to maintain the safety of your personal information:

  • SSL (Secure Socket Layer) encryption for sensitive data
  • Access to personal information is limited to authorized personnel only
  • Malware and vulnerability scanning
  • Payments are processed via secure third-party payment providers; no credit card data is stored on our servers

5. Cookies

Yes, we use cookies. Cookies help us:

  • Remember your booking preferences
  • Understand website traffic and user interaction
  • Improve future site functionality
  • You can manage cookie settings through your browser. Disabling cookies may affect site functionality.

6. Third-Party Sharing

We do not sell, trade, or rent your personal data.
However, we may share your information with trusted partners (such as our hosting provider or payment processor) who assist us in operating our business—as long as they agree to keep your data confidential.

We may release information to comply with legal obligations, protect rights, or ensure safety.

7. Google Services

Our website uses Google Analytics and may use Google Ads.
These services use cookies to collect anonymous traffic data and deliver personalized ads.

You can adjust your Google ad preferences or opt out via the Google Ads Settings or by using the Google Analytics Opt-out Browser Add-on.

8. Do Not Track & Behavioral Tracking

We honor Do Not Track (DNT) browser settings and do not use behavioral tracking by third parties.

9. Children's Privacy

We do not knowingly collect information from children under 13. If you believe we have inadvertently collected such data, please contact us and we will delete it.

10. Data Breaches

In the unlikely event of a data breach, we will notify affected users via email within 7 business days.

11. Email Communication & Unsubscribing

We may send you emails related to your bookings or important updates.
To unsubscribe from future communication, contact:

luggagedepotamsterdam@gmail.com
We will remove your email promptly from all future correspondence.

12. Contact Information

LuggageDepot.nl
Nieuwe Nieuwstraat 21 HS
1012 NG Amsterdam, The Netherlands
+31 20 428 4040
luggagedepotamsterdam@gmail.com